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Philadelphia Violence Prevention Hotline

Resource navigators are at your fingertips to provide resources and connect with violence preventive services in your community.

There is no basic need more important than safety. 

In partnership with the City of Philadelphia, callers to 211 can now access resources to combat the gun violence crisis in Philadelphia County. It provides real-time support to people at risk for engaging in violence, or those in neighborhoods experiencing high rates of gun violence.


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Need Help?

Dial 211 and Press option 3 or visit PA211 website for a full list of services and providers.  




Our young family was reeling from a random act of senseless violence. We were lucky to find
Philadelphia's Violence Prevention Hotline.
- 211 Caller

Support is just a phone or text away

View the latest PSA with United Way’s Michael Waller, community outreach manager, and Councilmember Curtis Jones of the 4th District of Philadelphia


Connect to Help

Resources available through the 211 Violence Prevention Hotline include, but are not limited to: 

  • Conflict Resolution
  • Victim Support
  • Counseling
  • Youth Programs
  • Thousands of support services 

Learn more on HOW TO connect to a 211 Resource Navigator

Services are available 24 hours a day, 7 days a week, in over 150 languages. The Hotline is free and always confidential.

PHILADELPHIA: Call 211 (Option 3), text your zip code to 898-211, or visit for live chat.

The 211 Hotline is a resource hub and a preventative tool.

From everyday needs to educational opportunities and crisis support, a 211 Resource Navigator is ready to help you and your family connect to more than 10,000 local health and social services in your community. 

Your support helps ensure that 211 can continue to provide vital resources throughout Greater Philadelphia and Southern New Jersey. 

When people in our neighborhoods are exposed to violence, it can seem overwhelming, and they don’t know where to turn.
That’s why we need a one-stop-shop like the Hotline.
- Former Council President Darrell L. Clarke

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