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Philadelphia Violence Prevention Hotline

Providing help with conflict intervention, youth violence prevention and neighborhood crisis mediation

There is no basic need more important than safety. 

In partnership with the City of Philadelphia, 2-1-1 Southeastern Pennsylvania is now specializing in violence prevention in Philadelphia county. By dialing 211, individuals can access resources and services related to gun violence prevention for themselves and their neighborhoods. The new Hotline provides real-time support to people at-risk for engaging in violence, or who are in neighborhoods experiencing high rates of gun violence. Support is available 24-hours a day, seven days a week, by phone call, text, email, or website chat.

The 2-1-1 Violence Prevention Hotline is free and confidential.

Your support helps ensure that 211 can continue to provide vital resources available across Greater Philadelphia and Southern New Jersey.  



City of Philadelphia logo


Photo Credit above: J Golden and P. Pagast for City of Philadelphia

When people in our neighborhoods are exposed to violence, it can seem overwhelming, and they don’t know where to turn. That’s why we need
a one-stop shop like this new 2-1-1 Hotline.
- Council President Darrell L. Clarke

Support is just a phone or text away

View the latest public service announcement with United Way’s Michael Waller, community outreach manager, and Councilmember Curtis Jones of the 4th District of Philadelphia

Connect to Help

Services and resources available through the 211 Philadelphia Violence Prevention Hotline include:

  • Conflict Intervention
  • Youth Violence Prevention 
  • Peer Counseling
  • Referrals to Violence Prevention Community Organizations
  • Neighborhood Crisis Mediation Services
  • Workforce Development and Jobs Training programs
  • Behavioral Health and Crisis Support Services
  • Community Support Services (CLIP, L&I) for Vandalism, Graffiti, Litter, Vacant Lots
  • After-school programming, mentoring & academic support services

Learn more on HOW TO connect to a 211 Resource Navigator