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Real Needs Met, In Real Time

Paying rent. Stocking the fridge and pantry with food. Keeping the heat on. Finding affordable childcare. Brushing up your resume. Support while caring for an elderly parent. Help filing your taxes and getting a full refund. Regardless of what season of life you find yourself, sometimes you just don’t know where to turn for answers. 

That’s where 2-1-1 comes in. 2-1-1 provides expert, caring help by connecting community members in need with resources to navigate life’s everyday challenges and most critical needs. 

Leveraged by millions of Americans every year, 2-1-1 connects people just like you to help to meet virtually any need. Powered by real people, 2-1-1 is a free, easy-to-remember non-emergency helpline available 24 hours a day, 7 days a week. Trained 2-1-1 call specialists help callers find information and referrals to local health and human services. Last year, more than 205,000 people in Pennsylvania and 178,000 people in New Jersey turned to 2-1-1 for help. Even more exciting, as of January 1, 2020, PA 211 is available in all 67 counties across the commonwealth, ensuring help is in reach for more people - in our region and beyond. 

Today marks 2-1-1 Awareness Day, and we’re celebrating the power of these three simple numbers. Not sure how 2-1-1 can help you? Check out four of the many ways 2-1-1 can connect you to help, whatever stage of life you’re in.  

Giving Your Child the Right Start
We all want our children to thrive and do well in life - but finding affordable childcare, early intervention services and quality programs for their out-of-school time can be daunting. When you call 2-1-1, they can help you give your child the best start in life by directing you to programs and service providers, right in your community. 

Reaching Your Own Goals 
Whether you’re unexpectedly forced to dust off your resume and need someone to help update it, want to improve your credit score or are looking for tax help to make sure you’re claiming all the tax credits you qualify for,  2-1-1 call specialists can point you to resources to help you take the first steps to reach all your goals - professional, financial and personal.

Navigating Tough Times 
Too many of us are just one expected emergency away from struggling to stay up to date on the mortgage, pay the utility bills, or keep food on the table. In toughest times, 2-1-1 can connect you to resources and services to help meet your family’s most basic needs. 

Meet the needs of an aging relative 
Balancing the responsibility of caring for an aging loved one while also trying to navigate support services is complicated at best and stressful at worst. 2-1-1 can connect you with community resources, including  home-delivered meal services, respite care, transportation to medical appointments, and much more.


Sometimes, it can be hard to ask for help, but 2-1-1 makes it easy. Get real answers, from real people, in real time: dial 2-1-1 or visit

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